Allergens and dietary requests
Tell us the exact ingredient or allergen before ordering.
We may be able to exclude a particular ingredient, but our shared facility handles multiple allergens and traces may still be present.
Severe allergies
Our shared facility may not be suitable.
For a severe or life-threatening allergy, it is safer not to order because traces and cross-contact remain possible.
For other requests
Give us the exact ingredient or allergen.
A broad dietary label may not identify the ingredient you need excluded.
- 01
Name the ingredient
Tell us the exact allergen or ingredient you want excluded.
- 02
Discuss the proposed cake
We check whether the requested recipe change is suitable for that cake.
- 03
Consider trace risk
Decide whether the shared-facility trace warning is acceptable before proceeding.
Common questions
Allergen and halal-friendly requests.
Can an allergen be excluded from my order?
We may be able to exclude a specific ingredient or allergen from the recipe, depending on the cake. Our kitchen handles multiple allergens in the same facility, so traces may still be present. Contact us before ordering so we can discuss the specific request.
What if the allergy is severe?
For a severe or life-threatening allergy, our shared facility may not be suitable, so it is safer not to order.
Can I make a halal-friendly request?
Yes. Our cupcakes are halal-friendly and we do not use non-halal ingredients in our cupcakes. Contact us if you need to discuss a specific order.
Next step
Need to discuss a specific request?
Browse our wedding cake information first, then contact us through Messenger with the exact ingredient, allergen or dietary requirement.